Leaking taps, overflowing toilets, clogged drains, and foul-smelling water coming out of the faucet–these are just some of the things that occasionally happen around the house. In these cases, you’ll want to find a professional plumber instead of trying to resolve the problem on your own. Sure, you might actually fix the issue, but you also have a chance of making it worse or not finding the root of the problem.
In Canberra alone, several plumbing companies can help you. The key is finding the right professional plumber in your area.
Unfortunately, in any type of industry, there will always be bad seeds. That’s why you need to filter these local companies and choose the best one you can find. In this guide, we’ll teach you some expert tips to find the right and the best plumber Canberra wide.
Independent Contractors vs Plumbing Companies
Even in Australia, homeowners will find either independent plumbing contractors or plumbing companies, both big and small. It is up to you whether you would choose one or the other.
There are tons of great local Canberra plumbers from both independent contractors and companies, so it’s really a matter of personal preference. It’s also a matter of how quickly you need something done and what exactly you need them to do. You should also consider that a larger company will have more people available at any given time. In contrast, smaller companies and independent contractors might only have a few people ready to work, and they typically get booked rather quickly.
Create a list of the companies you want to work with. From there, check a few things and research more about them before choosing the final company or contractor you’ll work with.
Checking Plumber’s Licence and Insurance
It doesn’t matter whether you choose an independent contractor or a big or small company; a plumber should be licensed. They also need to have an insurance policy to prevent you from paying for the damages in the event of an accident.
You also need to check that their licence and insurance policy are both up to date.
You can check whether a business in Australia is licensed through the Australian Business Register (ABN) website. You only need to enter the name of the company and see whether they have registered or not. You may even directly look for plumbing companies from the website. At least, you can guarantee they are authorised to carry out their professional services.
Experience and Location
A plumber’s experience is a good way of gauging how skilled they are. As they say, experience is a great teacher, so the longer they are in the industry, the more they have learned. It also says one thing about their customers’ satisfaction since they won’t be able to stay open and active for years if their clients are not satisfied.
There’s also the location. As much as possible, be sure the company you choose is closer to you. This is helpful when it comes to emergency situations as they could quickly come to your aid–that is if they offer 24/7 services. If you can find a professional plumber that you can call any time a plumbing issue arises, the better.
Check for References and Read Reviews
The next thing you’ll want to do is know how well these companies deliver their services and how they communicate with their clients. The best way to do this is to ask them for reference. Contact a few clients they have worked with before.
If you’re still unsure, you should also read some reviews online from the company’s past clients.
There are platforms wherein people can leave reviews of various companies and services, including those in the plumbing industry. Check whether people leave reviews for the plumber of your choice and see what they have to say. These are unbiased reviews, so you know the excellent reviews mean the company is indeed a good one.
Most of the time, these platforms have separate rates for the company’s customer service, job satisfaction, timeliness, and their rates. Be sure to check these ratings out. As much as possible, you’ll want to work with a company that is not only good at what they do but are also approachable and friendly.