It can feel like a race against the clock to find the right AC provider when yours isn’t working. But how can you be sure you hire the right person when there are so many to choose from?
If you want to save time, money, and stress in the long run, don’t call the first company you find. Instead, take a few extra steps to make sure they’re qualified. So, what’s the most important thing to look for in an AC professional?
1. Certification and Licensing – The First Thing to Check
It might seem like a no-brainer, but you’d be surprised at how many people forget to check that the AC professional they hire is properly licensed and approved. In fact, up to 62% of companies that fix AC units might not have the right licenses!
It is important to always ask to see their HVAC certifications and make sure they have the right licenses to work in your area. A professional with the right license will have the training and skills to fix your system quickly and safely.
2. Insurance – Protecting You and Your Home
Imagine that you hire someone to fix your AC and while they are working, they hurt themselves or damage your house. Who is in charge? You could have to pay for that if you don’t have the right insurance.
It’s important to always make sure that the business has both liability insurance and workers’ compensation. This not only keeps you from having to pay extra, but it also shows that the business is skilled and trustworthy.
3. Professional Demeanor – It Speaks Volumes
The way a business talks to you is a great way to tell how skilled they are. Do they quickly answer your calls? When you ask them a question, are they polite and friendly?
It’s scary to think about what might go wrong with your AC if they can’t even give you clear answers on the phone! A business that is nice to its customers and answers quickly is much more likely to do good work.
4. Guarantees and Policies – What’s in Writing?
What should you do if your AC breaks down again after being fixed? Make sure the company guarantees your happiness and spells out their warranty policies clearly. A company will not be afraid to offer this if they are sure of their work. It’s also a good idea to ask for recommendations. Hearing about the experiences of other customers can make you feel better.
We put your comfort and happiness first at Bell Brothers Plumbing, Heating & Air. Please call us right away to get professional, dependable AC help you can count on!
